Wholesale Terms and Conditions
OVERVIEW
This website is operated by Haedal Designs LLC. Throughout the site, the terms “we”, “us” and “our” refer to Haedal Designs LLC. Haedal Designs LLC offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Wix Inc. They provide us with the online e-commerce platform that allows us to sell our products and Services to you.
SECTION 1 - GENERAL
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
SECTION 2 - DISCLAIMERS
Unless stated otherwise, products are produced by a third-party manufacturer.
We do our best to quality check the items + provide our best judgement on the quality of pieces prior to shipment to the retailer.
If there is any quality issue or a product arrives damaged, please contact us at haedaldesigns@gmail.com, via the Contact form, or via the Chat button. We will do our best to resolve any quality issues. (See Return Policy for more details.)
Items purchased at in-person events are subject to the same Terms of Service as those purchased via the website.
Wholesale retailers should inspect products upon delivery and advise within 14 days of delivery if there are any product quality issues. Damages caused by mother nature, vandalism, theft, or any other means once the product has been delivered to the retailer are not the responsibility of Haedal Designs.
If a customer reports a faulty product, retailer should use their best judgment as to the cause of the damage or defect and reach out to haedaldesigns@gmail.com if determined the item arrived defective and was not the fault of the customer or retailer, or due to improper use, care or storage by the customer or retailer. Retailer or customer must provide pictures of the damage or defect. Haedal Designs LLC will work with the retailer to replace any defective products.
Haedal Designs reserves the right to apply their personal judgment as to the cause of the damage or defect and to deny replacement or charge for shipping to the retailer or customer for the replacement item if believed to be the fault of the customer or retailer.
Limited stock is available of most products and as items are constantly sold via multiple e-commerce sites and also at in-person events, Haedal Designs LLC reserves the right to place a new product order for any products purchased via wholesale.
New orders (pre-orders/backorders) are subject to the following time frames for production and shipment to the retailer:
- Photocard Holders: 8-12 weeks
- Washi Tapes: 4-12 weeks
While most orders do not take this long, there are sometimes production and/or shipping issues that may cause a delay. If any order is delayed past the noted timeframes, Haedal Designs LLC will contact the retailer to advise.
Minimum order quantity (MOQ) limits are as follows: (1 unit = 1 individual item)
- Photocard Holders: 5 units per design
- Washi Tapes: 3 units per design
Product listings utilize these quantity groupings.
Minimum Dollar limits for purchases are as follows:
- First-time purchases: $200
- Returning/regular retailers: $100
First-time purchases must be paid for outright at checkout and are not eligible for invoicing. If you are a returning retailer and wish to be invoiced for future purchases, please reach out to haedaldesigns@gmail.com. Agreements will be made on a case-by-case basis.
SECTION 3 - PRODUCT DISPLAY
Items purchased via wholesale from Haedal Designs LLC, must be displayed and sold in their original packaging and not implied to the be an original product of the retailer or other persons.
Display photocard holders are available for purchase at a discounted rate. The display product will not be packaged and will be visually marked as a Display.
By purchasing via the Haedal Designs LLC Wholesale website, you acknowledge you have read and agree to these Terms of Service.
Haedal Designs LLC reserves the right to revoke wholesale retailer privileges to any retailer if we are notified of any violation of the above terms.
SECTION 4 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 5 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at haedaldesigns@gmail.com.
Our contact information is posted below:
Ashley Rodriguez
haedaldesigns@gmail.com
Haedal Designs LLC